Terms of service

Last updated: May 2026

These Terms and Conditions govern your use of seranzio.com and any purchases made through our store. By placing an order, you agree to these terms.

Seranzio is operated by Nuvzz LTD, registered in England and Wales (Company No. 16749462), 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

1. Products

All products sold on seranzio.com are physical goods. Product images are for illustrative purposes. We reserve the right to modify product specifications without notice, provided the core functionality remains the same.

2. Pricing

All prices are displayed in Euros (€) and include VAT where applicable. We reserve the right to change prices at any time without notice. The price charged will be the price displayed at the time of your order.

3. Orders

By placing an order, you make an offer to purchase the product. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation email once your order is accepted.

4. Payment

We accept major credit and debit cards, Apple Pay, Google Pay, and other payment methods displayed at checkout. All transactions are processed securely via Shopify Payments.

5. Shipping

We ship worldwide. Free shipping on all orders. Delivery times are displayed at checkout. We are not responsible for delays caused by customs, postal services, or events beyond our control.

6. Returns & Refunds

Please refer to our Return and Refund Policy for full details. You have the right to return products within 30 days of receipt.

7. Limitation of Liability

To the maximum extent permitted by law, Seranzio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

Email: contact@seranzio.com