Seranzio creates wearable cooling products designed for women navigating menopause and perimenopause. Our bladeless neck fans provide instant, hands-free cooling comfort wherever you are.

No. Seranzio wearable fans operate below 36 dB, quieter than a whisper. You can comfortably wear them during meetings, calls, bedtime, or everyday activities without drawing attention.

Depending on the model and airflow setting, Seranzio products provide up to 6 hours of cooling on a single charge. Charging takes approximately 2 hours via USB-C.

Yes. Seranzio wearable fans are lightweight and designed to sit comfortably around most neck sizes while remaining secure and comfortable for extended wear.

Yes. Seranzio products are designed with a minimal, discreet look that feels like a modern wearable accessory. Many customers wear them at work, on calls, or during daily errands.

Many customers use Seranzio products while relaxing in bed or through warm nights thanks to the quiet airflow and lightweight hands-free design.

Yes, in your hand luggage. The battery is within standard airline limits for carry-on devices. Like every battery-powered device, it should travel in the cabin with you, not in checked baggage.

Yes. The design is bladeless, so there is nothing for hair to catch on. You can wear it with your hair down, day and night.

Ice-silk is a smooth technical fabric that feels cool the moment you touch it. Instead of holding warmth the way cotton or fleece do, it lets heat move away from the skin, so the cool feeling lasts through the night. It is not silk from silkworms, and we never sell it as such.

Momme is the traditional measure of silk weight. The higher the number, the denser and more durable the weave. Our Lune sleep mask is 16-momme silk, and the Soie pillowcase is 22-momme, a weight usually reserved for luxury bedding.

The pieces described as silk, like Soie, Lune and Nuit, are 100% mulberry silk. Our ice-silk pieces are a technical cooling fabric, not natural silk, and every product page says clearly which one you are looking at.

Match the blanket to your mattress width. Exact size tables in cm and inches are on each product page under the Size guide. If you are between two sizes, take the larger one: a cooling blanket works best with a little overhang.

Our pillowcases follow standard sizing, and each product page lists the exact dimensions in cm and inches. The zip is hidden in the side seam, so nothing presses against your face while you sleep.

Machine wash on a delicate cycle at 30°C with a mild detergent. Skip bleach and fabric softener, they damage the cooling finish. Dry away from direct sun, and it stays cool wash after wash.

By hand or on a delicate 30°C cycle, with a neutral detergent made for silk. Dry flat, in the shade. Treated gently, silk keeps its softness and shine for years.

Wipe it with a soft, dry or slightly damp cloth. Never rinse it under water, and never charge it while damp.

Rinse it in clean water after use, wring it out and let it dry before it goes back into its case. Water brings it back to life every time.

We ship worldwide. No matter where you are, we deliver to your door.

Orders are processed within 1-3 business days. Delivery takes 6-10 business days for EU, UK, and international destinations.

Yes. Once your order is dispatched, you will receive a tracking number via email. You can use it to track your package at any time.

Our products are personal comfort and hygiene items, so sealed items are not eligible for return once opened. Every piece arrives factory-sealed and brand new, never restocked and never resold. If anything arrives damaged or incorrect, we will make it right at no cost.

Email us at contact@seranzio.com with your order number as soon as possible. If your order has not shipped yet, we will change or cancel it for you.

Contact us immediately at contact@seranzio.com. We will arrange a free return and send a replacement or issue a full refund at no cost to you.

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